Managers, especially young, inexperienced BYUI students, need easy resources to help lift their teams rather than becoming managers who contribute to the problem. I was promoted to general manager at 19 years old and was ill-prepared for hiring, firing, and correcting employees. Overall, I think I did pretty well, but I know that if that’s how well I did, there had to be other managers faring much worse. I know that, especially in this college town, the food industry is run mainly by students under 25 years old. The inexperience and lack of training for managers can make an ‘easy’ part-time job very stressful for their employees.
Young managers are being promoted without the proper qualifications and may not have an effective mentor to teach them. With this guide, “Help! I’ve been promoted!” and accompanying short video clips, I want to do a small part to try and educate those in Rexburg who might need better guidance in their new manager position. . I will also post myself teaching lessons from the guide on various platforms to hopefully reach a broader audience.
Newly established managers in temporary roles are unlikely to buy a Harvard Business book to educate themselves on ideal managerial traits. However, if they come across something very short and simple on social media, they are much more likely to read it and hopefully learn from it. Many of my generation, including myself, prefer TikTok and YouTube University to learn something quickly rather than read a book.
“70% of the variance in team engagement is determined solely by the manager.”
-Gallup
One ‘bad’ manager can completely change the employee’s entire outlook and seriously impact operations. Many employees could quit or significantly decrease their productivity if they don’t like their new manager. Conversely, a good manager can uplift the team’s morale and inspire them to perform at their best. A global analytics and advising company, Gallup, found that “Managers — more than any other factor — influence team engagement and performance. That’s not an exaggeration: 70% of the variance in team engagement is determined solely by the manager.” This is a significant statistic that underscores the power of a manager. Let’s use our power for good, kindness, success, and efficiency. Let’s strive to be great managers because great managers are a big deal. If no action is taken, then the same cycle of flailing managers and unhappy employees will continue.
With a bit of education, young managers can gain more confidence in their roles and inspire their teams to excel. This guide and accompanying videos help reach those who are young and struggling in a new position, providing greater productivity, increased morale, and decreased stress. Managers, especially young, inexperienced BYUI students, need easy resources to help better and lift their teams rather than worsen the problem.
