Jess Ambrose – Social Media Strategy/Content Creation for Nurtur

I am a passionate communications professional with a focus on public relations and social media marketing. My expertise lies in crafting compelling narratives, developing strategic campaigns, and leveraging digital platforms to connect with audiences effectively. With a keen eye for emerging trends and a drive for innovation, I excel at creating impactful content that resonates with target demographics and achieves measurable results.

Bridging PR and Healthcare: Why Nurtur Became My Senior Project Focus

As a Communications student specializing in PR and digital social media marketing, I’ve always been fascinated by the power of effective communication in shaping public health outcomes. My aspirations to pursue a master’s in Healthcare Administration and work in the communications department of a medical firm led me to a unique opportunity for my senior project. When I came across Nurtur, an initiative dedicated to maternal mental health, I knew I had found the perfect intersection of my current studies and future goals. This project not only allowed me to apply my PR and digital marketing skills but also gave me invaluable experience in the healthcare communication sector. It was a chance to showcase how targeted communication strategies can make a real difference in an area as crucial as maternal mental health. In this blog post, I’ll share my journey of developing a comprehensive social media strategy for Nurtur, and how this experience has reinforced my passion for healthcare communication.

Nurtur is an innovative initiative dedicated to supporting maternal mental health, with a focus on empowering mothers through their pregnancy and postpartum journey. Their mission is to identify and address postpartum depression and anxiety before symptoms even appear, taking a proactive approach to maternal well-being. Through a combination of expert-backed information, peer support, and personalized resources, Nurtur is working to change the narrative around maternal mental health, making it a priority rather than an afterthought in the motherhood experience. As a platform still in its early stages, Nurtur presented an exciting opportunity to contribute to its growth and impact through strategic communication and digital marketing efforts.

Transforming Nurtur’s Online Presence: My proposal

My journey with Nurtur began with an initial meeting where I learned about their needs and goals. It became clear that Nurtur was seeking to establish a stronger online presence, but lacked a comprehensive strategy. Drawing from my studies in digital social media marketing and public relations, I proposed a multi-faceted approach to help them achieve this goal. My suggestions included maintaining a consistent posting schedule of three times per week, strategic use of captions and hashtags, incorporating calls-to-action in each post, collaborating with influencers of various reach, establishing content pillars for cohesiveness, and actively engaging with followers.

With only their brand colors established, Nurtur gave me the creative freedom to develop their digital strategy from the ground up. I proposed a plan: creating three months’ worth of content to post 3 times per week including captions, hashtags, and call-to-actions, establishing three key content pillars, developing a brand style guide, curating research-backed resources from reputable journals, and identifying potential influencers for collaboration. This approach aimed to not only boost Nurtur’s online presence but also to establish it as a credible, engaging resource in the maternal mental health space.

Key Deliverables

Over the course of my senior project, I produced a comprehensive set of deliverables designed to elevate Nurtur’s digital presence and engagement. These included:

1. Three months of content to post three times per week, totaling 39 unique pieces of content.

2. Three distinct content pillars with a bonus content pillar to ensure consistency and depth in Nurtur’s messaging.

3. A detailed brand style guide to maintain visual and tonal cohesion across all platforms.

4. A curated list of research-backed resources to create future posts from reputable journals to enhance Nurtur’s credibility.

5. A selection of potential influencers for future collaborations, ranging from micro-influencers to larger accounts in the maternal health space.

Project Materials

Each deliverable was crafted to align with Nurtur’s mission, aiming to provide valuable, engaging content while establishing Nurtur as a trusted resource in maternal mental health. The content was structured around four key pillars: Mindful Motherhood, Emotional Well-being, Postpartum Wellness, and a bonus pillar for Nurtur Updates. These pillars ensured the coverage of topics crucial to maternal health, incorporating a mix of educational posts, data studies, and actionable tips. For each post, I crafted engaging captions and strategic hashtags designed to reach both Nurtur’s target audience and attract new follower. The brand style guide I developed ensured a cohesive look and feel across all content, reinforcing Nurtur’s identity and visual appeal. By incorporating research-backed resources from reputable sources and identifying potential influencer partnerships, I aimed to boost Nurtur’s authority and give them the oppurtunity to use these resources to create future content.

Visual Impact: Before and After

To illustrate the potential impact of my proposed strategy, I’ve created a series of mock-ups showcasing Nurtur’s social media presence before and after implementing my recommendations. These visual comparisons demonstrate the transformation in content quality, visual consistency, and overall brand cohesiveness.

The ‘Before’ image reflects Nurtur’s initial social media state, while the ‘After’ image showcases how the implementation of my strategy could elevate their online presence. Key changes include:

  • Implementing a cohesive color scheme.
  • Consist content pillars with effective posts that include relatable captions and unique hashtags and call-to-actions
  • The social media handle from ‘nurturteam’ to ‘nurturcare’, adding a more personal and caring touch to their online identity.
  • Incorporating Nurtur’s newly designed logo, enhancing brand recognition.

These visual representations bring to life the potential of a fully realized social media strategy, illustrating how Nurtur could establish a strong, engaging, and cohesive online presence that resonates with its target audience while maintaining a professional and approachable aesthetic.

Strategic Design: Nurtur’s Makeover

On the left, we see a sample of their current posts, which presents several challenges:

  1. The visuals are overpowering and cluttered.
  2. The text is small and lengthy, making it difficult to read.
  3. A marker font overlay further complicates readability.
  4. The caption contains an unclickable link, reducing engagement potential.
  5. Generic hashtags are used across all posts, limiting reach and relevance.

In contrast, the right side showcases the potential impact of my proposed changes:

  1. Cleaner, more visually appealing graphics that align with Nurtur’s brand.
  2. Concise, easy-to-read text that delivers key messages effectively.
  3. Captions tailored to each post’s content, enhancing relevance and engagement.
  4. Strategic use of hashtags to attract new followers and increase discoverability.
  5. Clear calls-to-action, encouraging follower interaction and engagement.

Throughout this project, I’ve delivered a social media strategy for Nurtur, including a three-month of content, three main content pillars and a bonus content pillar(Mindful Motherhood, Emotional Well-being, Postpartum Wellness and Nurtur’s Updates), a brand style guide, curated research-backed resources, and potential influencer collaborations. This strategy aims to significantly enhance Nurtur’s online presence, engage its target audience more effectively, and establish them as a trusted resource.

This experience has allowed me to apply and expand upon the knowledge gained from my communications, public relations, and digital social media marketing courses. I’ve honed my skills in developing social media strategies, crafting compelling messages in the form of captions, and creating content designed to increase engagement, followers, and retention. The project has deepened my understanding of how to align digital communication efforts with an organization’s mission and goals.

Looking ahead, I’m excited to leverage these skills, along with others I’ve developed in various roles, in my future career. This project has not only contributed to Nurtur’s growth but has also prepared me for the dynamic world of healthcare communications. It’s reinforced my passion for using strategic communication to make a positive impact, particularly in fields as crucial as maternal mental health.

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